Home : WingScan Web Scanning : HTTPS Errors Breaking Web Scanning: WebCaptureService Update Available
Q10442 - FIX: HTTPS Errors Breaking Web Scanning: WebCaptureService Update Available

Google made a recent change with what types of certificates they will accept in the recent Chrome 58 update.

The result is that web based scanning with Google Chrome and our WebCaptureService over https may show an "INSECURE" warning. In many cases, web scanning won't even recognize that the service is installed. Other browsers (FireFox and IE were still working at the time, but we're seeing signs they're following Google's lead, so this could affect any browser.

UPDATE: 2017/06/06
The latest 10.7.0.10 fixpack (and newer) now contain the updated / patched files, so if you update to one of these versions and ensure you publish the new web service and atalaWebCapture.js with them it will resolve the issue

UPDATE: 2017/05/05
We have created an updated WebCaptureService which has new/updated certificates to completely correct the issue in question

This is a patch to fix issues related to outdated secure certificates for web capture service

 

FTP Download

ftp://ftp.kofax.com/proddev/xxyyzzyyxx/atalasoft_support/hotfix/kofaxwebcpatureservice-2.0.0.0.778_patch.zip

 

Installation Instructions

=========================

To install this fix, do the following:

 

Option 1 Direct install on client PC

--------

1. Download and unpack KofaxWebCpatureService-2.0.0.0.778_patch.zip

2. Run Kofax.WebCapture.Installer.msi. Follow installation Wizard.
3. Verify that the site https://127.0.0.1:23024/sessions no longer throws security warnings

 

 

Option 2 Update local SDK and client installation

--------

1. Download and unpack KofaxWebCpatureService-2.0.0.0.778_patch.zip

2. Copy the Kofax.WebCapture.Installer.msi and atalaWebCapture.js files to

C:\Program Files (x86)\Atalasoft\DotImage 10.7\bin\WebResources\WebCapture\

3.  Run Kofax.WebCapture.Installer.msi. Follow installation Wizard.
4. Verify that the site https://127.0.0.1:23024/sessions no longer throws security warnings

5. update the Kofax.WebCapture.Installer.msi and atalaWebCapture.js files in any applications using WingScan

 

 

Option 3 Update to web application hosting Kofax Web Capture

--------

1. Download and unpack KofaxWebCpatureService-2.0.0.0.778_patch.zip

2. Replace the Kofax.WebCapture.Installer.msi and atalaWebCapture.js files in your application with the ones you just extracted

3. Restart IIS (iisreset)

 

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