The links below lead to the C++ VS 2010 Redistributable. They need to be installed on client machines for any executable using our components in .NET 4.0 and higher. (NOTE as of 11.0 we require at least .NET 4.5.2 or up as MS has end of lifed 4.0, 4.5 and 4.5.1.. but we still depend on the VS2010 C++ runtimes)
Microsoft Visual C++ 2010
x86 (32 bit) - https://www.microsoft.com/en-us/download/details.aspx?id=26999
x64 (64 bit_ - https://www.microsoft.com/en-us/download/details.aspx?id=13523
When going to the Microsoft site it will give you the option downloading x86, ia64, and x64 versions. We strongly recommend installing both the x86 and x64 redistributable packages.
If you have this problem, before you fix it, you might get this error:could not load file or assembly Atalasoft.dotImage.lib or one of its dependencies. Specified module could not be found.
If you have the C++ redistributable installed and your 32 bit web application is still receiving this error, go into the iis console, and ensure that the "Enable 32-Bit Applications" is set to True in the advanced settings in the application Pool where your site is running. If in doubt, just create a new application pool with the appropriate settings and assign your application to it.