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Q10442 - FIX: HTTPS Errors Breaking Web Scanning: WebCaptureService Update Available

Google made a recent change with what types of certificates they will accept in the recent Chrome 58 update.

The result is that web based scanning with Google Chrome and our WebCaptureService over https may show an "INSECURE" warning. In many cases, web scanning won't even recognize that the service is installed. Other browsers (FireFox and IE were still working at the time, but we're seeing signs they're following Google's lead, so this could affect any browser.

UPDATE: FINAL
With the official inclusion of the fixed code in the regular build cycle, and multiple issues reported with applying the hotfixed resources to older builds, the official support answer is now that you must upgrade to at least 10.7.0.10. However, 10.7.0.13 is the final ever 10.7 build. If you can't update to the latest 11.0, the fix for this issue is to upgrade to 10.7.0.13

10.7.0.13.3777 can be downloaded here

Installation Instructions

=========================

To install this fix, do the following:

 

Option 1 Update to web application hosting Kofax Web Capture

--------

1. Download and install 10.7.0.13 or the latest 11.0

2. Replace the WebCapture resource files with the ones from

C:\Program Files (x86)\Atalasoft\DotImage 10.7\bin\WebResources

NOTE for 11.0, the jquery and Jqueryui versions have updated so if you're upgrading to 11.0 please see
Q10443 - INFO: Changes Introduced in DotImage 11.0

3. Restart IIS (iisreset)
4. On a suitable client PC, Run Kofax.WebCapture.Installer.msi. Follow installation Wizard.
5. Verify that the site https://127.0.0.1:23024/sessions no longer throws security warnings

6. update the Kofax.WebCapture.Installer.msi and atalaWebCapture.js files in any applications using WingScan

 

Option 2 Update local SDK and client installation

--------

1. Download and install 10.7.0.13 or the latest 11.0

2. Replace the WebCapture resource files with the ones from

C:\Program Files (x86)\Atalasoft\DotImage 10.7\bin\WebResources

NOTE for 11.0, the jquery and Jqueryui versions have updated so if you're upgrading to 11.0 please see
Q10443 - INFO: Changes Introduced in DotImage 11.0

3.  Run Kofax.WebCapture.Installer.msi. Follow installation Wizard.
4. Verify that the site https://127.0.0.1:23024/sessions no longer throws security warnings

5. update the Kofax.WebCapture.Installer.msi and atalaWebCapture.js files in any applications using WingScan

 

 

 

Option 1 Direct install on client PC

--------

1. On a suitable client PC,  run the updated Kofax.WebCapture.Installer.msi. (The MSI is part of the WebCapture Resources and should be hosted in the WebCapture resource folder on a server that is hosting the components. )Follow installation Wizard.
2. Verify that the site https://127.0.0.1:23024/sessions no longer throws security warnings

3. update the Kofax.WebCapture.Installer.msi and atalaWebCapture.js files in any applications using WingScan

 

 

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