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More than 15 billion fax pages are sent, received, printed, signed, and re-faxed every year between health care providers greatly contributing to the inefficiencies in the United States health care system. SecureCare Technologies (OTOTCBB: SCUC), a publically-held health care IT company, cuts fax time by 95% after incorporating Atalasoft’s Zero-Footprint Document Viewing and Markup technology into Sfax™, a paperless electronic fax management system for health care providers. Sfax is an electronic fax records system (EFR™) that provides the secure transfer of patient health information (PHI), a feature virtually nonexistent with manual faxing. Sfax is available as a hosted solution and sold through a nationwide network of resellers.
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Using the DotImage Document Imaging SDK, developers at SecureCare were able to use the web annotation features to digitally sign, add text, set check marks, draw circles, and add rubber stamps to TIFF documents once they have been faxed into the system. They can then be saved, stored, and routed using workflow rules. The Tile On Demand™ capability of the Zero-Footprint Viewer enables healthcare providers to efficiently view medical records over a secure internet connection, on any client with a modern browser, even clients using slow dial-up connections. This solution took less than four months to bring to market, and is currently hosting records for several healthcare providers.
While the decision to use Atalasoft was primarily based on the innovative technology they provided, support of the product was critical for meeting their deadlines. “Recently we had some implementation issues with the DotImage SDK. After spending an hour and a half on a remote desktop session with Atalasoft’s developer support engineers, we were able to resolve our issue quickly thanks to their commitment to customer support,” added Nasto.
“By using Atalasoft’s viewer, we are able to provide viewing and annotating without the need for the client to install a plug-in and elevate their security. This is critical for us as our customers are often using different computers and usually don’t have IT resources to manage this for them.With Atalasoft’s technology our clients get the key functionally they need to perform their fax management tasks. They can digitally sign, annotate, and fill out forms without the need to download, print, and fax back. They can do this from any computer with Internet access.
Without Atalasoft, we could not provide a solution that would be acceptable to our customers.”
CEO of SecureCare Technologies
For more information about SecureCare,
please visit their website at www.sfaxme.com.