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We have a laptop in the conference room that gets used for presentations and the morning Scrum meeting.  Since the morning scrum meeting is typically the first use of the day, I get the joy of handling the aftermath of an automatic update.  Here's a dialog I've gotten more than once:

Check it out - they warn you that it's going to be 5 minutes before restart and then have the sheer gall to ask if I want to restart now, but don't actually give me the ability to say 'no'.  The button's there, but it's inactive.

I want to know what is so important that the restart is mandatory, but so minor that you're giving me 5 minutes to try to defuse the ticking time bomb?  It boggles my mind.

Practical advice - if restart is mandatory, don't put a time limit on the shutdown.  Either start closing applications (horrible), or ask the user to do so.  Don't put me into a movie cliché, I have enough drama in my life already, thanks.

Published Tuesday, June 19, 2007 12:55 PM by Steve Hawley


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