We sometimes get tiff files that are in excess of 1000 pages, some even up to 3000 pages long.  This turns the multipage tiff file to be 40MB+ in size.  They are multipage tiff files 1bit using group 4 fax compression.  The issue that we are running into is that the when a user attempts to load this file the web server just hangs and eventually displays a time out. 

 Is there a preferred method of loading these tiff files to have them load quickly?  We have both the thumbnail viewer and web image viewer on the page. 

A side note, our image cache currently resides on the file server that hosts the tiff files and not the web server itself.  We have a web farm currently with 2 web servers load balanced.

 

Thank you, 

Larry

This sounds like a network problem, it can take a good deal of time to save a 40MB file on a non-local file server.  Do you get the same problem when the cache on the same server as the application?

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David Cilley
My AJAX Imaging Blog
Atalasoft Development Team

I will give that a try. We are also going to be upgrading the switch from 100Mbit to 1000Mbit connection.  This should also speed things up from the file server over to the web server.  I will post the result of both here.

 

Larry