We’ve got an imaging application that uses the Webviewer, version 5.0.2837.18515.

We are partnered with another company and they use our website to display images, and our page is usually placed in an IFrame on their page.  Everything has been working fine, but there is one place in their web app that they allow users to select various documents and display all of the selected documents in the same page, probably in Iframes, one after the other.  This is when we start having a problem.  On various images we get an error message where the image normally is saying :

An error has occurred.

C:\SQL2005Conversion\XXXXX.jpg does not exist.

 The detailed error message is:

 size: {Width=102, Height=183} pos: {X=521,Y=521}

 
atalagettile=true&atala_id=SinglePageViewer&atala_tx=512&atala_ty=512&atala_si=ImageCache%2fijya4pzwoay3j4452gcpfc55mainviewpanel_aspxSinglePageViewer_si_00015.jpg&atala_fi=0&atala_rnd=22625066&atala_z=0.9820261437908496&atala_ad=3&atala_tw=100&atala_th=180

 
C:\SQL2005Conversion\MSFW\ImagingChristie20061\ImageCache\ijya4pzwoay3j4452gcpfc55mainviewpanel_aspxSinglePageViewer_si_00015.jpg does not exist.

 
   at Atalasoft.Imaging.WebControls.WebViewerControl.MapUrlPath(String urlToImage)
  at Atalasoft.Imaging.WebControls.WebImageViewer.c()
   at Atalasoft.Imaging.WebControls.WebImageViewer.a(Rectangle A_0)
   at Atalasoft.Imaging.WebControls.WebImageViewer.b()

I can’t find anything that would explain what is happening here.

Any help would be appreciated.

 Here are the settings from our Web.config:

             <add key="AtalasoftWebControls_Cache" value="ImageCache/"/>
            <add key="AtalasoftWebControls_DisableCache" value="false"/>