Paul Adams, a Google UX Researcher, is writing a book called Social Circles, which you can get a good preview of in this presentation. Don’t be put off by the 216 slides – it’s a quick read. The key insight is that the Facebook model of a single group of friends doesn’t match real-life social circles that have mutually exclusive friends and that ...

Over at Jeff Shuey’s blog, I read about the announcement of Google’s Apps at Work. Jeff’s an absolute expert on what it means to be a Microsoft partner – he was a Partner Manager at Microsoft and in the ECM space, he’s been a Parter/Alliance manager for Kofax and Captaris. His take: The challenge for Google will be to empower a vibrant group ...