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  • Roses are Red, Technical Support doesn't have to be Blue

    Before picking up the phone to call a software company's technical support, how many of these questions cross your mind? They wont talk to me until I show them the money I'll be on hold forever, just to leave a voicemail that goes unanswered I'm going to be directed to someone in India I'm going to be speaking to someone who knows less about ...
    Posted to Bill Bither's Insights (Weblog) by Bill Bither on April 18, 2008